Multichannel messaging platform

Reach. Engage. Grow.

M360 brings SMS, MMS, email, and Wi-Fi triggered messaging into one platform so property and location-based teams can reach shoppers, residents, members, and families with the right message at the right moment.

No long setup. Launch your first campaign in days, not months.

AM

Anywhere Mall

Today 10:02 AM

Welcome to Anywhere Mall Wi-Fi! Tap for today’s deals: m360.link/deals

Weekend Flash Sale: 20% off at 30+ stores. Show this text at checkout. Reply STOP to opt out.

DEALS

You’re in! Watch for VIP offers every Friday.

Broadcast delivered

12,480

98% opened within 3 min

Platform overview

Everything runs from one dashboard

Every channel, every contact, and every location in one place, so your team spends less time switching tools and more time connecting with people.

Multichannel messaging

SMS, MMS, and email working together in one dashboard so every channel reaches the right person.

Marketing automation

Trigger automatic messages from sign-ups, keywords, and Wi-Fi connections to keep every audience engaged.

Audience segmentation

Segment contacts by demographics, preferences, tags, and behavior for messages that hit home.

Wi-Fi triggered messages

Greet visitors the moment they connect to your on-property Wi-Fi with timely, relevant offers.

Real-time reporting

Track performance across every channel by property and portfolio, anytime, anywhere.

Open platform

API integration, webhooks, custom forms, and URL shortening built right in.

Explore all features

How it works

One connected loop, four simple steps

M360 is organized the way your marketing actually works: grow your list, organize it, send the right message, and learn what works.

01

Attract

Grow your database with sign-up forms, keyword campaigns, sweepstakes, and Wi-Fi captive portals.

02

Organize

Build complete contact profiles, then group, tag, and segment by location, interests, and behavior.

03

Engage

Send broadcast texts, Wi-Fi triggered messages, email pushes, and automated flows, now or scheduled.

04

Evaluate

See database growth, campaign activity, and channel performance with real-time insights.

Results

Real-time results, proven at the property level

Text messages get read. Pair SMS with email and Wi-Fi moments, and every campaign works harder.

98%

SMS open rate

20–30%

Email open rate lift when paired with SMS

90%

Onsite read rate within 3 minutes

29%

SMS click-through rate

Who it’s for

Built for every place people gather

Whether you manage one location or a nationwide portfolio, M360 scales with you.

Woman smiling at her phone while walking through a shopping center

Shopping centers

Drive foot traffic and tenant sales with deals, events, and VIP clubs for shoppers.

Two neighbors laughing together outdoors in their residential community

Residential communities

Keep residents informed about events, amenities, and maintenance updates.

Young man smiling at his phone while holding a water bottle outdoors

Clubs & memberships

Welcome new members, fill classes, and boost renewals with timely reminders.

Two friends walking down a tree-lined street on a day out

Attractions & venues

Reach families before, during, and after their visit with offers that bring them back.

Developer friendly

Plug M360 into the tools you already use

Sync contacts from your CRM, POS, or loyalty program, send messages from your own apps, and get real-time events with webhooks.

POST /v1/messages

{

"location_id": "anywhere-mall",

"channel": "sms",

"segment": "vip-shoppers",

"body": "Flash sale starts now! 20% off",

"send_at": "2026-10-02T10:00:00-05:00"

}

Ready to reach every visitor?

See how M360 can grow your database and drive visits in a 30-minute demo.