Services
Turn every touchpoint into an opportunity to engage.
M360 gives you the technology to reach your audience. Our services help you put it to work - from attracting new customers, shoppers, residents, and prospects to building stronger relationships and driving measurable action.
How we help
Services for every stage of the journey
Attract new audiences, nurture lasting relationships, and convert engagement into action, with brand and strategy support that ties it all together.
Attract
Reach more of the right people.
Nurture
Build stronger relationships.
Convert
Turn engagement into action.
Across the journey
Connect every channel.
Attract
Services include
Google Business Profile, Apple Business, and local listing management
Local SEO and AI search optimization
Organic social media strategy and management
Review monitoring and response management
Review acquisition strategy and campaign ideation
Reputation trends and location-level insights
New location setup and launch support
Attract
Local Search & Digital Presence
Help every location get found, build trust, and put its best foot forward. Strengthen visibility and reputation across local and AI-powered search while keeping location information accurate and consistent at scale.
Attract
Paid Media & Advertising
Reach the audiences most likely to visit, shop, lease, attend, or engage with your locations.
Attract
Services include
Paid search and social advertising
Display and programmatic media
Geo-targeted and location-based campaigns
Retargeting campaigns
Media planning and budget allocation
Campaign creative and landing pages
Optimization and performance reporting
Nurture
Services include
Loyalty and engagement strategy including retention and re-engagement campaigns
SMS, MMS, and email campaigns
Audience acquisition and opt-in strategy
Segmentation and personalization strategy
Wi-Fi triggered messaging campaigns
Messaging and campaign creative
Nurture
Loyalty & Audience Engagement
Turn one-time interactions into ongoing relationships through relevant, timely communication.
Convert
Promotions & Campaigns
Create compelling reasons for your audience to visit, shop, attend, enroll, lease, or take the next step.
Convert
Services include
Promotional strategy and campaigns
Offers and incentives
Seasonal and event campaigns
Grand openings and location activations
Tenant and merchant promotions
Loyalty promotions
SMS, MMS, and email activation
Campaign creative and landing pages
Campaign measurement
Across the journey
Services include
Brand strategy and positioning
Rebranding and brand refreshes
Messaging and visual identity
Website strategy, design, and development
Location and property pages
Store/property locators
Landing pages and digital experiences
Conversion optimization
Analytics and tracking
Across the journey
Brand & Digital Experience
Build a brand and digital presence designed to support growth. From brand positioning and identity to website strategy and development, we create the foundation that connects your marketing and customer experience across every channel and location.
Across the journey
Marketing Strategy & Performance
Connect your marketing efforts across channels and locations to understand what's working, identify opportunities, and determine where to invest next.
Across the journey
Services include
Marketing and growth strategy
Customer journey analysis
Location and property benchmarking
Channel and campaign analysis
Marketing performance reporting
Website and conversion strategy
Growth opportunity identification
Fractional marketing leadership
Client spotlight
“
M360 has truly become an extension of our team over the years. They have taken the time to understand our brands, our business, and the unique challenges that come with supporting a large network of independently operated locations. Their expertise has helped us significantly strengthen our digital presence, improve how customers find and engage with our locations, and continue evolving our strategy as the search landscape changes. Beyond the results, what I value most is the partnership. They’re proactive, responsive, collaborative, and always willing to dig into a challenge with us.
HB
Hunter Bell
Marketing, Delek
